News > Augmedix Launches Tech-Enabled Service Within Emergency Departments to Provide Real-Time Support and Optimize Clinician Workflows
Augmedix Launches Tech-Enabled Service Within Emergency Departments to Provide Real-Time Support and Optimize Clinician Workflows
Tech-Enabled Virtual Scribes Assist Busy ED Clinicians by Improving Documentation, Offering Real-Time Alerts and Completing Administrative Tasks
January 14, 2021
Augmedix, a leading provider of remote medical documentation and live clinical support, is announcing a national rollout of a transformative tech-enabled medical documentation service powered by virtual scribes and created specifically for busy Emergency Department (ED) environments.
Augmedix trains remotely-located scribes in emergency medicine documentation to alleviate the administrative burden for clinicians, which is especially important today as these clinicians are on the front lines of the COVID crisis. The virtual scribes use the proprietary Augmedix Notebuilder automation technology to ensure consistent, accurate documentation, which adds value and potential return on investment relating to ancillary billing opportunities unique to the ED.
The Augmedix ED scribes support key facets of documentation, real-time alerts, and Electronic Health Records tasks. This includes tracking and providing reminders for labs, radiology, and EKGs, as well as attaching patient education materials at the end of each encounter. Additionally, Augmedix scribes positively impact clinician workflow and the patient experience by removing barriers between the ED and hospitalists. The ED virtual scribes assist clinicians to optimize workflow by prioritizing documentation requirements for patients being admitted, while still ensuring all ED patient documentation is complete for clinician review and sign-off by the end of their shift.
“Augmedix ED virtual scribes support the important work of ensuring patients receive quality and timely care in the emergency department. They capture key details from the natural patient conversation that would otherwise be impossible for clinicians during busy shifts. They have been especially instrumental as COVID-19 has had a major impact on ED workflow. The fact that they are remote ensures complete safety and flexibility, eliminating additional exposure risk for our care team.” said Jeffery Davies, MD chief of staff, Dignity Health.
“By assuming the burden of the medical note, we are making a meaningful contribution towards increased clinician satisfaction and retention,” said Manny Krakaris, chief executive officer, Augmedix. “Our service provides clinicians additional capacity that can be reinvested in more time with patients and with their own loved ones.”
For more information, please visit www.augmedix.com/EDscribes.
Augmedix converts natural clinician-patient conversations into precise medical documentation and offers live support, including referrals, orders, and reminders, allowing clinicians to focus on what matters most, caring for patients. The Augmedix platform is powered by a combination of proprietary NLP automation supporting a virtual, expert care team to generate accurate, comprehensive, and timely-delivered medical documentation. With Augmedix, health systems and independent practices improve productivity, increase patient engagement, reduce clinician burnout, and enhance reimbursement. Augmedix services are trusted by thousands of providers nationwide supporting 35 specialties, telemedicine efforts, and caregivers in acute and post-acute environments. Augmedix has been documented to save clinicians 2–3 hours per day, increase productivity by as much as 20%, and improve clinician work-life balance over 40%.
Kaila Grafeman, Enterprise Marketing