Live Clinician Support in the
Emergency Department

Emergency department clinicians are experiencing burnout now more than ever driven primarily by excessive administrative busywork and the ongoing effects of the Covid-19 pandemic, extending already long shifts.

Fortunately, Augmedix's new tech-enabled service, powered by virtual scribes, combines artificial and human intelligence, eliminating the need for after-hours work in the Electronic Health Record (EHR), while allowing ED clinicians to focus on direct patient care without the burden of adding headcount to a busy emergency department.

Jeffery Davies, MD
Chief of Staff,
Dignity Health

"Augmedix scribes help ensure patients receive quality and timely care in the emergency department. They capture key details from the natural patient conversation that would otherwise be impossible for clinicians during busy shifts."

Augmedix virtual scribes, specially trained to work within an ED environment, are an always-present assistant to the clinician, converting real-time clinician-patient conversations into precise medical documentation.

Wearing non-intrusive hands-free technology, clinicians are able to give their full attention to the patient in a way that is natural and personable.

Augmedix virtual scribes use the proprietary Notebuilder automation technology to increase the quality of documentation and add value and potential return on investment relating to ancillary billing opportunities unique to the ED.

In addition to documentation, Augmedix virtual scribes provide live clinical support to ensure quality and timely care in the emergency department. This includes:

• Managing admissions according to criteria determinations
• Monitoring and providing real-time alerts for labs, radiology, medication, and testing
• Managing reminders and follow-up in the EHR
• Providing referrals to post-discharge care facilities
• Managing transitions of care
• Providing patient education and follow-up instructions
• Delivering best-in-class medical notations including HPI, ROS, PE, A&P, and more
• Ensuring consistent documentation to support value-added ancillary billing

Augmedix virtual scribes enhance quality of care and patient satisfaction while potentially reducing door-to-doctor time and median length of stay.

Up to $1M cost savings for every avoided provider churn

Increase in productivity

4.8 out of 5 Star Provider Satisfaction Score

Increase in provider work-life satisfaction

Hours saved per day

Decrease in charge closure time

Clinicians nationwide put their trust in Augmedix supporting more than 35 specialties, telemedicine efforts, and clinicians both in acute and post-acute environments.

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