How a human-in-the-loop intelligent automation approach to virtual scribes surpasses the capabilities of artificial intelligence (AI) alone
Improving outcomes, lowering costs, and enhancing the patient experience are the foundational tenets of the Triple Aim—a framework developed by the Institute for Healthcare Improvement more than a decade ago. Since the framework outlines an approach for optimizing health system performance, some consider improving clinician wellbeing as a necessary fourth element. While the goal is noble, needed, and ongoing, it hasn’t been a smooth journey.